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- On the issue of which high speed modem to buy:
-
-
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- Conf: COMMUNICATIONS Topic: GENERAL COMM Ref: 33VG0016 Date: 03/26/90
- From: BOB MAHONEY Time: 12:00 pm
- To: VICTOR BELLEHUMEUR (Read 3 times)
- Subj: R: COURIER HST
-
- When talking about 9600 baud modems and their new features, keep in
- mind that all major manufacturers have already announced, or are about
- to announce, V.32 models with V.42 compatibility. Also as important,
- USR, Hayes and Telix are all producing "dual standard" modems. The
- high speed modems from these manufacturers are capable of, or will
- very soon be capable of the following:
-
- USR: Compatible with HST mode at 9600 baud and 14,400 baud, and
- compatible with V.32 with MNP 5 and/or with V.42.
-
- Hayes: (Their "Ultra" modem) Compatible with Hayes 9600 baud v-series
- and compatible with V.32 with MNP 5 and/or with V.42.
-
- Telebit: (Their "T2500") Compatible with PEP modems at 9600 baud and
- compatible with V.32 with MNP 5 and/or with V.42.
-
- Multitech: (Their newest V.32 modem) Compatible with V.32 with MNP 5
- and/or MNP 5.
-
- Do you see a pattern developing here? All manufacturers are building
- modems with V.32 and MNP 5 and V.42. V.32 with V.42 is a new CCITT
- standard, MNP 5 is a powerful de facto standard with an already large
- installed base around the world.
-
- What should a sysop do? First, a sysop should not worry about
- V.32/V.42/MNP 5 since any major modem he buys will be fully compatible
- with that new industry standard. In that case, all brands are
- virtually identical. Most brands are even using the same Rockwell V.32
- chip set for implementation of the new standard, meaning the modems are
- quite similar internally.
-
- My USR HST dual standard modems have received perfect connections from
- all other major brands of V.32 modems, so compatiblity at the V.32
- level is not a factor in this discussion. In general, the user can
- consider all V.32 modems to be compatible. When they all support V.42
- (any day now), they will all be compatible at the highest current
- standardized level of data compression and error correction. No big
- deal, not an issue anymore.
-
- If a sysop has already had a 9600 baud (or 14,400 baud) modem online
- for some time now, then the sysop already has a brand preference, and
- it is likely his callers think the same way. For example, Exec-PC has
- had 10 USR HST modems online for a long time. It is logical we will
- upgrade them to USR HST dual standard V.32/V.42 modems, not to Hayes
- modems, since our caller base has more callers using the USR HST modem.
-
- Many Unix systems use Telebit modems because Telebit has made a point
- of marketing to the Unix market for many years, Telebit has given
- healty discounts to Unix sites for many years, and Telebit has a few
- features tailored specifically for Unix applications. So a Telebit
- Unix site will obviously buy the new Telebit dual standard modems.
-
- If a sysop has been using a Hayes 9600 V-series modem for some time
- now, he will probably lean towards the Hayes dual standard modem.
-
- What if a sysop does not have any 9600 baud modems online yet? First,
- it is easy to eliminate the Telebit modem, since the great majority of
- PC oriented bulletin boards will have many more callers who already own
- USR or Hayes high speed modems. Telebit has never made a big dent in
- the PC BBS arena. So forget about Telebit when there are the nice USR
- and Hayes choices.
-
- Before I go on, one small but important point about the Telebit: When
- the Trailblazer was introduced about 5 years ago (and ever since), it
- has been touted as a full 19,200 baud modem. That is not exactly
- accurate. It is more accurately a 9600 baud modem that uses a data
- compression techique similar in concept to V.42, so some data will be
- compressed well, but ZIP, ARC, GIF and other compressed files will NOT
- give you 19,200 baud throughput. Magazine comparison tests have proven
- this.
-
- Next message: Hayes vs. USR.
- Bob Mahoney Exec-PC Multi-user BBS 414-789-4210
- ───────────────
- Following thread
-
- Conf: COMMUNICATIONS Topic: GENERAL COMM Ref: 33VG1143 Date: 03/26/90
- From: BOB MAHONEY Time: 12:19 pm
- To: VICTOR BELLEHUMEUR (Read 0 times)
- Subj: R: COURIER HST
-
- The issue of Hayes vs. USR is typically one based more on emotions and
- loyalties than on fact. I am emotionally opposed to Hayes because of
- the high prices they always charge consumers (they give good sysop
- discounts, but they don't have a history of giving reasonable prices to
- other users), and their belated introduction of a non-standard 9600
- baud modulation scheme did not make sense to me when the market had
- already established some strong de facto standards.
-
- On issues of quality of connection, both the USR HST and Hayes V-series
- have performed to the satisfaction of reviewers in comparison tests. I
- think the modems are close enough in their performance on dirty phone
- lines that either modem is a good choice based on noise rejection.
-
- On the issue of speed of data transmission, the USR HST wins with a
- true 14,400 baud connection, then boosted by MNP 5 compression, and
- soon to be boosted even more by V.42. So if total data throughput
- (speed) is the top priority, the USR HST is the winner.
-
- If V.32 compatibility is the top priority, then either brand will do,
- since both are capable of V.32 with MNP 5 and V.42. Both use the same
- Rockwell chip set to accomplish this.
-
- Sysop price is not an issue, since Hayes has (finally) become
- competetive in sysop pricing, this from pressure from USR. Thank you,
- USR. Remember, though, that standardizing a BBS on Hayes will force
- some of your callers to spend more money than if you standardize on
- USR, since Hayes prices are an INDUSTRY LEADER in how high they are!
-
- Reliabilty? While the Hayes modems give a better IMPRESSION of
- reliability, since they have a nice extruded aluminum case with a solid
- feel, all of my experiences and the experiences of my industry
- acquaintances don't point out any reliability advantage for the Hayes
- products. As a matter of fact, Hayes has more reliability "black eyes"
- on the books than does USR. If you were not around when Hayes first
- introduced their 2400 baud modems back in the early to mid-80's, you
- missed some humorous "save face" actions when the Hayes modems had
- overheating and component failures and line noise problems galore. Not
- that this is typical of Hayes, but don't be fooled by appearances - any
- manufacturer can have quality problems, no matter what you think of
- them.
-
- A popular vote? No matter which modem can be argued to be better on
- levels of technical brilliance, performance, reliability, price or
- looks, Exec-PC has always been guided by the popular vote. Like it or
- not, US Robotics has a much greater installed base of 9600 baud modems
- on bulletin boards than does Hayes. I believe this has caused more BBS
- callers to buy the USR HST than to have purchased the Hayes high speed
- modem. The lower price of the USR products has also helped.
-
- So when choosing a high speed modem based on the greatest number of
- callers who can call Exec-PC, I obviously chose the USR HST dual
- standard. There simply is a larger population of BBS callers who own a
- modem compatible with it.
- Bob Mahoney Exec-PC multi-user BBS 414-789-4210
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